F.A.Q

Consultations F.A.Q

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• When is the new client registration due?

  • New client registration is due at least 48 hours along with payment prior to your reservation. This can be after your free consultation, but your reservation will not be confirmed until all registration is returned. ​​​

  • Failure to submit payment and paperwork will result in your reservation being canceled.​

  • But don't worry, I'll send a reminder before they are due, and on the day they are due I will reach out to re-confirm if payment and form have not already been submitted.

    • Example:

    • Free consultation on January 1st​

    • Reservation is on January 15th

    • Payment and new client registration would be due January 13th.

• What does your Free Consultation entail?

  • Consultation time is a great way for me to get to know how you and your cat like to feel at home. We’ll cover several items, such as:

    • Services provided/frequency of visits

    • Medical and behavioral history of cat(s)

    • Cat routine (food/litter/play)

    • Home rules (includes key management)

    • Prices and payments

    • Client Contact Information

    • Preferred Contact method - text, email, call, carrier pigeon, etc.

    • Emergency Contact List - Alternate Care

    • Vet Release/Authorization Form - From your vet.

  • You can save time by filling this information out online - and we’ll make sure it looks correct at your consultation. If you’re unable to process online, no worries! We will fill it out together or I can email it to you.

• Is there an option for a virtual consultation?

  • Yes! Choose the Consultation - Virtual option.

• What do I need to do to prepare for the virtual consultation?

  • Please be prepared to be able to show me the areas that your cat eats, drinks, and uses litter so that I am better prepared for our first booking. Thank you!

• How long is the consultation?

  • About 15 minutes or less usually.

• Do I need a Vet Release/Authorization form? ​

  • It is not required but it is highly recommended. I recommend contacting your vet of choice to inform them that you will be using my services, and follow their instructions.​

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Rewards F.A.Q

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• Do you offer loyalty rewards?

  • Yes! 

• Do you offer referral rewards?

  • Absolutely. 

• How does referral rewards work?

  • Tell your friend to mention your name when booking and I’ll manually apply the discount to your accounts.

• How does the punch card work?

  • New Punch Card system coming soon! 02/06/2025 - Update

• Do you offer gift certificates?

  • Absolutely! You can purchase gift cards from my website, here.

• Does loyalty, refer a friend, or gift certificates expire?

  • Nope, never, just like microplastics.

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About The Owner F.A.Q

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• Do you have (or have you had) your own cats?

  • I have! I first got cats when I was a toddler, and I knew right away I would be a cat human. I’ve always sought out cats in my life and had them at every point in my life. I currently have four wonderful little friends to keep me company! They’re my everything!

• Can I learn more about your cats? They’re adorable!

  • Of course you can learn more about my cats!

    • Sushi was born in 2012, and was adopted at two months old from the Bryant Animal Shelter.

    • Lucy was born in 2015, and was adopted also at two months from a friend of a friend situation.

    • Sassy was born in 2018, and later in 2021 was surrendered to me due to negligence.

    • Lucifer was born in ????, and was adopted early 2022 by the cat distribution system. (a fancy way of saying he was a stray and I never found if he had a previous owner)

• Can I see your cats?​​

  • Of course, silly! Here, meet the team.​

• How long have you been a cat owner?

  • Since I was a toddler actually! I’ve always had cats in my life.

• Have you cared for others' cats/offered cat-sitting services before?

  • I have actually. I have been the official cat sitter for my friends and family.

  • I also worked briefly as a Meowtel cat sitter, an online cat sitting booking platform. I was the only sitter in Arkansas through this service!

• Do you have cat-related volunteer experience (with a shelter or cat-rescue group)?

  • Minimally, but something I’d like to continue to grow with. 

• What types of cats do you have experience with?

  • Sick cats, senior cats, mean cats, hairless cats, I’m a girl’s girl but for cats.

• Are there any cats you do not have experience with?

  • Cats with diabetes, I’ve never given insulin though I will learn to.

• Are you trained in cat first aid & CPR?

  • Yes, through the American Red Cross.

• Do you possess any other relevant training in cat care, cat behavior or cat health?

  • I am Cat and Dog First Aid certified through the American Red Cross. Valid until 07/26/2026.

  • I am certified through Pet Sitter’s International for Cat Sitting Fundamentals.

  • I am also a life-long pet parent, and have given medications such as topical ointments, pills, and liquid medications.

• Are there cat professionals (e.g., a veterinarian, groomer, etc.) who can provide references as to the good care you give your own cat(s)?

  • Yes, Countryside Animal Hospital has said they’d refer me. I love their staff! All of the veterinarians there I'd highly recommend and the front office staff is top notch. All my cats go here! 

• Are you licensed, insured, and have a clear background check?​

  • Yes, yes, and yes!​ I can provide documentation to all of these upon request. 

• So why "Cat Sitting by Marie?" and not "Krista?"

  • This is great question! A lot of people have a hard time spelling or saying my first name, and to avoid confusion, I knew my middle name, Marie, had a clear sound to it. My middle name comes from my great-grandmother, Marie H., and she meant a lot to me growing up. I was lucky to have met some of my great-grandparents! 

I grew up mostly with her daughter, my grandmother, who had a lot of cats that lived outside. So, I have no problem with my first name, in fact I love it! It's very unique and it is what I go by.

I thought a lot about the name for the business, and I knew I wanted two things: easy to search online, and easier to remember. So that's it really! I just wanted the name to be easier for folks. And look at you, reading this, so I must've been right. ;)